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Breakout Session [clear filter]
Tuesday, March 21


Morning Breakout 2 – ETC2020 Partnerships: Ensuring Crisis Connectivity for Affected Communities
Limited Capacity filling up

The Emergency Telecommunications Cluster's 2020 strategy envisions providing connectivity not just to humanitarians in emergency response but also to affected populations. This requires a major scale up of services to cater for possibly millions of people. What are the benefits of ensuring that affected people have access to phone and data networks in crisis? How can the private sector partner with host Governments and humanitarian organisations to quickly ensure that affected people have access to information and communication networks following a disaster? What could be the major challenges and risks to achieving this outcome, and what would be some mitigation strategies? What practical steps should be taken if an emergency were declared tomorrow? Sli.do will be used for audience engagement and interaction. Kindly download the app ahead of the session. The event code for this session is #ETC2020.

avatar for Cameron Birge

Cameron Birge

Humanitarian Response Manager, Microsoft Philanthropies
Cameron Birge has recently joined Microsoft Philanthropies as their Humanitarian Response Manager, responsible for coordinating the company’s response to humanitarian disasters around the world. He previously spent ten years in the aid industry having served as an emergency program... Read More →

avatar for Brent Carbno

Brent Carbno

Program Director, Ericsson Response
Brent has more than 16 years of experience in the telecommunications technology field, and over 13 years of experience working in humanitarian emergencies.In his current role as Program Director for Ericsson Response, Brent is globally responsible for all of the operational aspects... Read More →
avatar for Christian Hyde

Christian Hyde

Director, Hyde & Associates
Christian Hyde is a Canadian-trained lawyer based in Paris, France. In over 20 years of practice, he has specialized in regulatory and commercial issues in telecommunications law worldwide. Mr Hyde heads the firm of Hyde & Associates, with offices in Tallinn (Estonia) and Paris (France... Read More →
avatar for Alan Kuresevic

Alan Kuresevic

Vice President, Engineering, SES Techcom
Alan Kurešević received BSc degree in Computer Science, Telecommunication and Information Technology from University of Zagreb, Croatia. After a short university carrier, in 1994 Alan joined Astra (today SES) and today holds position of Vice President, Engineering at SES TechCom... Read More →
avatar for Isaac Kwamy

Isaac Kwamy

Director, Global Programs, Humanitarian Disaster Management, NetHope
Isaac is presently the Global Programs Director of Humanitarian Operations and Disaster Management for NetHope. Isaac leads NetHope’s Global Humanitarian Operations Programs including Emergency Preparedness, Response & Recovery efforts, Crisis Informatics, Access to Information... Read More →
avatar for Meg Sattler

Meg Sattler

Innovations Specialist, Communicating with Disaster Affected Communities (CDAC) Network
Meg Sattler is Innovations Specialist, Communication and Community Engagement with the CDAC Network. Prior to this she was Global Advisor for Community Engagement with the Emergency Telecommunications Cluster, United Nations WFP, and a Communication with Communities expert with RedR... Read More →
avatar for Jalal Shah

Jalal Shah

Global ETC Coordinator, World Food Programme (WFP)
With over 15 years of experience in information technology services during humanitarian emergencies, Jalal Shah is the Global Cluster Coordinator for the World Food Programme (WFP)-led Emergency Telecommunications Cluster (ETC). Based in Rome, Jalal heads the Global ETC Team, responsible... Read More →

Tuesday March 21, 2017 10:45am - 12:30pm
CL2 - Crane Beach Tech Talk 1200 Crittenden Lane, Mountain View, CA 94303


Afternoon Breakout 2 – After the Emergency: Sustaining Connectivity for Affected People
Limited Capacity filling up

Humanitarian organizations and ICT partners increasingly focus on ensuring that affected people and communities have access to voice and data connectivity during a crisis. But this raises an important question: what happens when the emergency ends and the humanitarian organizations go home? Do the benefits of delivering temporary broadband connectivity outweigh the costs of distorting local markets? Can crisis connectivity be an opportunity to improve local infrastructure, or are humanitarians inevitably going to conflict with Governments and local private sector actors? This interactive panel discussion will focus on bridging the humanitarian/development divide and suggest best practices for connectivity that can be sustained after an emergency.

avatar for Jack Deasy

Jack Deasy

Vice President, Government Solutions, O3b Networks
Jack Deasy is Vice President, Government Sales for O3b Networks and is responsible for O3b’s U.S. and global government sales activities. Mr. Deasy previously led business development activities for public safety/disaster response and aeronautical and UAV programs at Inmarsat, and... Read More →

avatar for Brum Cerzosimo

Brum Cerzosimo

Senior Director Global Accounts, UltiSat Inc.
Mr. Cerzosimo is the Senior Director of Global Account for UltiSat’s Humanitarian and NGO Business Segment. He joined UltiSat over five years ago and is responsible for the overall management of key anchor accounts such as UNHCR, UNICEF, and others. Mr. Cerzosimo is a multilingual... Read More →
avatar for Gilles Hoffmann

Gilles Hoffmann

Emergency.lu Coordinator, Government of Luxembourg
Born in 1980, Gilles studied telecommunication electronics and worked for a telecom provider in Luxembourg for ten years.Gilles joined the Luxembourg Civil Protection Humanitarian Intervention team as a volunteer in 2007 and was deployed for the first emergency.lu mission to South... Read More →
avatar for Hani Shannak

Hani Shannak

Chief, ICTD Operations, United Nations Children's Fund (UNICEF)
With over twenty years of experience working in international, multi-cultural environments, Hani Shannak is a proven results-driven leader whose strong vision has led teams to achieve cross-functional business objectives. As Chief of ICT Operations in UNICEF Headquarters New York... Read More →

Tuesday March 21, 2017 1:30pm - 3:15pm
CL2 - Crane Beach Tech Talk 1200 Crittenden Lane, Mountain View, CA 94303
Wednesday, March 22


Morning Breakout 1 – Mobile Phones as a Platform for Aid: Bridging the Gender Gap and the Digital Divide
Limited Capacity seats available

The spread of mobile phones is enabling people to reach out to each other across previously impenetrable divides. Humanitarian organizations are therefore increasingly leveraging mobile technology to provide information to, and receive feedback from, affected people. However, often the people most at risk, such as women and children, are the least likely to have access to mobile technology. A recent Harvard Humanitarian Initiative study among Syrian refugees showed that women have significantly less access to mobile phones as compared to men and reduced access is correlated with a higher probability of depression. How can humanitarians and the private sector work together in addressing this gender gap and digital divide?


avatar for Heba Aly

Heba Aly

Director, IRIN News
Heba runs www.irinnews.org, a leading source of original, field-based journalism about humanitarian crises around the world. A multimedia journalist by training, Heba spent one decade reporting from conflict zones in the Middle East, Africa and Central Asia before moving into management... Read More →

avatar for Ben Donahue

Ben Donahue

Senior Business Development Manager, Souktel Digital Solutions
Ben Donahue manages Souktel’s client outreach and program design for projects across Africa and the Middle East. Before joining Souktel, he served as a Business Development Manager at Chemonics, the largest implementer of USAID funded projects worldwide. With a focus on the food... Read More →
avatar for Andrew Harper

Andrew Harper

Head – UNHCR Innovation, United Nations High Commissioner for Refugees (UNHCR)
Prior to becoming the Head of the Innovation Service in UNHCR in September last year, Andrew was responsible for leading and coordinating the international response to the Syrian Crisis in Jordan. Some of the main achievements included responding to, at the time, the largest refugee... Read More →
avatar for Kyla Reid

Kyla Reid

Head of Digital Identity and Disaster Response, GSM Association (GSMA)
As Head of the GSMA Digital Identity Programme, Kyla is responsible for working with mobile operators, governments and NGOs to identify the opportunities, barriers, and value of mobile as a scalable and trusted platform for enabling digital identity. Kyla has been with the GSMA since... Read More →
avatar for June Sugiyama

June Sugiyama

Director, Vodafone Americas Foundation
Leading the Foundation’s technology for social impact strategy, June created the Foundation’s Wireless Innovation Project, a competition seeking the best wireless technology solutions to address critical social issues around the world; it’s identified innovations in digital... Read More →

Wednesday March 22, 2017 10:45am - 12:30pm
CL3 - Maxwell Tech Talk 1300 Crittenden Lane, Mountain View, CA 94303


Morning Breakout 3 – Towards Common Humanitarian Standards for the Use of ICTs
Limited Capacity seats available

In a modern humanitarian response, success often depends on the use and deployment of ICTs. However, while the humanitarian community has general protection principles and standards, there is currently no comprehensive guidance on the use of ICTs and the information they generate. ICT solutions in emergency settings require ethical standards so that they can be truly deployed in a humanitarian way. How can humanitarians and the private sector work together in agreeing on common humanitarian standards for the use of ICTs in emergencies, and what should these be? Registration is required for this session and participation is capped at 35 people. This session will be conducted under Chatham House rules.

avatar for Daniel P. Scarnecchia

Daniel P. Scarnecchia

Researcher at Signal Program on Human Security and Technology, Harvard Humanitarian Initiative
Daniel Scarnecchia leads the Standards and Ethics program at the Signal Program on Human Security and Technology at the Harvard Humanitarian Initiative, focusing on data governance, standards, and ethics in the Humanitarian sector.  His current work aims to understand and identify... Read More →

avatar for Joseph Guay

Joseph Guay

Associate, The Policy Lab
Joseph Guay is an independent consultant who has developed innovation strategies for the Global Alliance for Humanitarian Innovation (GAHI), World Vision’s Nepal Innovation Lab (NLab), the Global Protection Cluster at UNHCR, and the inter-agency Response Innovation Lab (RIL) drawing... Read More →
avatar for Christine Knudsen

Christine Knudsen

Executive Director, Sphere
Christine Knudsen joined Sphere as the Director in November 2014, bringing with her nearly 20 years of experience balanced between UN and NGO assignments, field response and policy development, focusing on operational collaboration.  As the chief of UNICEF’s humanitarian partnerships... Read More →

Wednesday March 22, 2017 10:45am - 12:30pm
CL5 - Altoona Curve 1500 Crittenden Lane, Mountain View, CA 93403


Afternoon Breakout 2 – Operationalizing the Humanitarian and Crisis Connectivity Charters
Limited Capacity filling up

The satellite industry’s Crisis Connectivity Charter and the mobile industry’s Humanitarian Connectivity Charter are sets of commitments from private sector signatories to enhance connectivity in times of crisis, facilitating communications between and across all those responding to humanitarian emergencies, including affected communities. What does it take to consolidate the industry around specific and predictable deliverables to support humanitarians in their operations, and how can these industry-led charters be activated?

avatar for Alpha Bah

Alpha Bah

Chief – Emergency Telecommunications Cluster and IT Emergency Coordination, World Food Programme (WFP)
Alpha Bah is the Chief of IT Emergency Preparedness and Response and Global ETC Branch at the World Food Programme (WFP). He oversees the coordination and provision of live-saving ICT emergency services to support WFP’s operations and that of the humanitarian response community... Read More →

avatar for Simon Gray

Simon Gray

Vice President of Humanitarian Affairs, Eutelsat
Simon Gray is the Vice President of Humanitarian Affairs for Eutelsat and he is also a member of the ITU Advisory board for developing disaster comms strategy world-wide. He has been elected by the other 8 satellite fleet operators to coordinate the Satellite charter with the UN for... Read More →
avatar for David Hartshorn

David Hartshorn

Secretary General, Global VSAT Forum
David Hartshorn has more than 25 years of experience in the satellite communications industry. He serves as Secretary General of the Global VSAT Forum (GVF), the non-profit international association of the satellite communications industry. GVF includes organisations from every major... Read More →
avatar for Mark Hawkins

Mark Hawkins

Global Field Technology Manager, Save the Children
After 15 years at sea in the Royal Naval Submarine Service as a technician, and then in the merchant navy commanding small sailing vessels and survey ships, Mark entered the humanitarian sector in 1999 where he joined Merlin. He was responsible for running all of Merlin’s IT and... Read More →
avatar for Olly Parsons

Olly Parsons

Market Engagement Manager, Disaster Response, GSM Association (GSMA)
Olly joined GSMA in August 2013 and is currently the Market Engagement Manager for the Disaster Response programme. Olly’s role includes the strengthening of relationships with mobile network operators across priority regions in order to identify strategic opportunities to provide... Read More →
avatar for Hani Shannak

Hani Shannak

Chief, ICTD Operations, United Nations Children's Fund (UNICEF)
With over twenty years of experience working in international, multi-cultural environments, Hani Shannak is a proven results-driven leader whose strong vision has led teams to achieve cross-functional business objectives. As Chief of ICT Operations in UNICEF Headquarters New York... Read More →

Wednesday March 22, 2017 1:30pm - 3:15pm
CL2 - Crane Beach Tech Talk 1200 Crittenden Lane, Mountain View, CA 94303